v7v7 Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") apply to the v7v7 platform and all services provided through it. "Platform" refers to v7v7's website, mobile application and all related digital services. "User" or "Member" refers to any person who has created a registered account on v7v7 or is using the service.

v7v7 reserves the right to change, amend or update these Terms at any time. Continued use of the service after any change will be considered acceptance of the new Terms. You can visit our about page to learn more about v7v7.

These Terms are governed by the applicable laws of Bangladesh. In the event of any dispute, the laws of Bangladesh will apply.

2 Account Registration and Eligibility

2.1 Age Requirement

v7v7's services are available only to persons aged 21 or above. If the correct age cannot be verified at the time of registration, the account may be closed and v7v7 reserves the right to withhold any deposited funds.

2.2 One Person, One Account

Each person may create only one account. If multiple accounts are found under the same person's name or at the same household address, v7v7 reserves the right to close all such accounts and cancel any bonuses.

2.3 Accuracy of Registration Information

The name, date of birth, mobile number and all identity-related information provided at the time of registration must be completely true and accurate. Providing false information may result in account closure.

2.4 Account Security

You are solely responsible for keeping your login password and account information confidential. You will be held responsible for any activity carried out from your account. If you suspect unauthorised access to your account, contact v7v7 customer support immediately.

3 Deposit and Withdrawal Rules

3.1 Deposits

The minimum deposit amount on v7v7 is ৳500. bKash, Nagad, Rocket and Upay can be used for deposits. All transactions are completed in Bangladeshi Taka (৳). Please ensure the correct amount is sent before the balance is added to your account.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 1 hour. bKash, Nagad, Rocket and Upay can also be used for withdrawals. It is recommended to use the same mobile banking number that was used for the deposit.

3.3 Third-Party Accounts

Using another person's mobile banking account for deposits or withdrawals is not permitted. If use of a third-party account is detected, the transaction may be suspended and the account may be placed under investigation.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

v7v7 offers new members a 200% first-deposit bonus of up to ৳10,000. For example: a deposit of ৳1,000 earns a bonus of ৳2,000, bringing the total balance to ৳3,000, and the wagering requirement to withdraw the bonus is ৳2,000 × 25 = ৳50,000.

4.2 Wagering Requirements

The wagering requirement for each bonus is 25 times the bonus amount. The bonus cannot be withdrawn until the wagering requirement is met. The wagering contribution may vary depending on which games are played.

4.3 Reasons for Bonus Cancellation

v7v7 reserves the right to cancel bonuses if a member creates multiple accounts, uses a VPN or proxy, attempts to exploit loopholes in bonus terms, or conducts transactions through a third-party account.

4.4 Changes to Promotional Offers

v7v7 may change promotional offers, bonus rates or terms at any time. The applicable terms will be published on the relevant offer page.

5 VIP Program and Cashback

v7v7's VIP program has four tiers: Bronze, Silver, Gold and Platinum. Each tier receives weekly cashback, which is a set percentage of the week's net loss (total losses minus total winnings).

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Example: if a Gold tier member has a net loss of ৳20,000 in one week, the cashback will be ৳20,000 × 0.6% = ৳120. Regular play and activity are required to reach higher VIP tiers.

Cashback amounts are added directly to the account balance and separate conditions may apply for withdrawal. Contact customer support for any questions about VIP benefits or tier classification.

6 User Code of Conduct and Prohibited Activities

6.1 General Guidelines

Every member is expected to use the v7v7 platform honestly and in a lawful manner. Fraud, harassment or misconduct towards other members is strictly prohibited.

6.2 Prohibited Activities

• Attempting to collect bonuses by using multiple accounts
• Placing bets using bots, automated software or artificial means
• Using a VPN or proxy server to bypass geographical restrictions
• Exploiting any technical error or bug in the platform
• Using the platform for money laundering
• Attempting to access another person's account or hacking

If any of the above activities are detected, the account may be closed immediately, the balance forfeited and legal action taken where applicable.

7 Privacy and Personal Data Protection

v7v7 is committed to protecting users' personal data. Information collected at the time of registration is used only for providing the service, verifying identity and ensuring legal compliance. Information is not sold or shared with third parties, although exceptions may apply where required by law.

Full details of how v7v7 collects, stores and processes your information are available on our Privacy Policy page. For any questions about data protection, you may contact customer support directly.

Even after an account is closed, transaction records may be retained for a set period as required by law.

8 Responsible Gaming and Voluntary Limits

v7v7 believes that gaming should be done responsibly and for entertainment purposes. Users may set their own deposit limits, betting amounts or session time limits. There is also an option to temporarily suspend an account if needed.

If you feel that gambling is having a negative effect on your or your family's financial or mental wellbeing, please read the responsible gaming guidelines and use the self-exclusion option described there. This service is completely free and handled confidentially.

Remember, all v7v7 services are for users aged 21+ only.

9 Customer Support and Contact

v7v7's customer support team is available seven days a week, 24 hours a day. Support is available in both Bangla and English via live chat and email.

For any account-related matters, transaction issues or problems using the platform, you can get quick help through live chat. Contact address: [email protected]

For answers to common questions, visit our Frequently Asked Questions section, where accounts, payments, bonuses and gaming rules are covered in detail.

10 Service Disruptions and Limitation of Liability

10.1 Technical Issues

The service may be temporarily disrupted due to loss of internet connection, server maintenance or other technical reasons. In such situations, the outcome of any ongoing game or bet will be settled based on v7v7's recorded data.

10.2 Limitation of Liability

v7v7 will not be liable for losses caused by technical errors, cyberattacks or third-party software. However, the utmost care is taken to protect users' account balances.

10.3 Third-Party Content

The v7v7 platform provides content from various game studios including Pragmatic Play, PG Soft, JILI, Evolution and Spribe. The server-side outcomes of this content are controlled by the respective game studio's technology.

11 Account Closure and Suspension

v7v7 reserves the right to close or suspend an account at any time, without notice, for any of the following reasons:

• Violation of any clause of these Terms
• Failure to verify identity or provision of false information
• Suspicion of fraud or money laundering
• Operating multiple accounts
• Attempting to collect bonuses by fraudulent means

If an account is closed, the opportunity to withdraw any legitimate balance will be provided, though the balance may be held during an ongoing investigation. Users may also contact v7v7 themselves to request account closure.

12 Dispute Resolution Process

In the event of any dispute with v7v7, the first step is to contact customer support and attempt to resolve the matter. After receiving a complaint, an investigation will be carried out within a reasonable time and a decision will be communicated.

In disputes regarding game outcomes, server logs will be considered the final evidence. In disputes regarding transactions, records from the mobile banking provider will be reviewed.

Dispute arbitration and legal proceedings will be conducted in accordance with the laws of Bangladesh.

13 Intellectual Property

The design, software, trademarks, logo and all content of the v7v7 platform are the intellectual property of v7v7 or the respective game studios. Users may not copy, distribute, modify or use these assets for commercial purposes.

Reverse engineering or decompiling any part of the platform is strictly prohibited and may result in legal action.

14 Severability and Entirety of Terms

If any clause of these Terms is declared invalid or unenforceable by a court, all remaining clauses will continue in full effect. These Terms constitute the entire agreement between v7v7 and the user and take precedence over any prior oral or written understanding.

If v7v7 does not enforce a particular term at any point, that will not be considered a waiver of that term.